Question 1

If we have already paid, how long will it take to ship the goods?

Accepted Answer

It mainly depends on the quantity of the order. Our monthly production capacity of double blade cutting machine is as high as 200 pieces.

Generally speaking, we can ship the goods within one week after receiving the payment. Specially requested products will be negotiated separately.

If you place an order, RUISHENG will inform you of an approximate shipping date.

Question 2

Can you customize your double-blade mining machine, wire saw machine, saw blade?

Accepted Answer

Yes, most of our products can be customized.

Question 3

Are you a trader or your own factory?

Accepted Answer

We have own factory, independent production, quality assurance, welcome to visit our factory.

Question 4

I have a new stone mine to be mined. Can you provide a complete set of equipment solutions and equipment?

Accepted Answer

With more than 20 years of experience in the stone industry, we have provided customers with mining solutions and cost-effective equipment for a long time.

Question 5

If our products are not used well, what should we do?

Accepted Answer

Please provide me with specific feedback information. Analyze the reason: trying to find a solution.

If it is RUISHENG's problem and cannot be solved, RUISHENG will replace it.

Question 6

We sell cutting machines in large quantities in our country, and we only sell them under our own brand logo. Can you put our logo on the machines?

Accepted Answer

We hope that you can mark RUISHENG on the machines, because RUISHENG is also a well-known brand in the STONE MACHINES industry. However,if you insist on printing your company's logo, we will do it for you, but one percent of the entire saw blade amount will be charged.

Question 7

We plan to buy diamond tools from your company, but how can we confirm your quality?

Accepted Answer

RUISHENG is a professional with more than 20 years of history in the stone tool industry.

Many people like to use Chinese products. the price is very competitive.

FAQ